Congratulations to the November 2017 DAISY Award recipient, Anna Neveau, RN, from Mercy Health Lacks Cancer Center. Neveau was nominated by the family of a patient and by D’Anna Springer, her clinical services manager. Neveau was honored with a celebration on her unit before her leaders and peers.
The following are excerpts from both of Neveau’s nomination forms:
“What can we say, Anna is amazing. We were overwhelmed with the diagnosis. It was so unexpected. Anna was with us through our three days at Mercy Health, and she calmed us and taught us so much. We feel confident going home to our new routine of managing diabetes. Thank you, Anna, for your support, care and knowledge!” – Family member of patient
“Anna was so patient, compassionate and dedicated to this patient and his family. As a diabetes champion on 3 Lacks, Anna made sure they fully understood everything they needed to know so the patient could safely manage his diabetes at home. Anna was so thorough that she even collaborated with the outpatient diabetes office to make sure the information she was providing about the patient’s glucose machine was accurate. She takes such great care of her patients and involves the family. She rocks!” – D’Anna Springer
Neveau’s commitment to supporting and educating patients can serve as an example for all Mercy Health colleagues that treating a medical diagnosis is a team effort.
To nominate a well-deserving nurse, click here.