The July 2017 DAISY Award winner is Shelly O’Rourke, BSN, RN, from Surgical Care Services at the Mercy Campus. Shelly was nominated by her manager, Michele Klint, and the daughter of a patient who has been going for treatment at Surgical Services since late 2015.Shelly was honored with a surprise celebration on her unit before her leaders, peers and family members.
What follows is an excerpt from the nomination form written by the daughter of the patient.
Shelly is full of compassion, brings a joyful disposition wherever she goes, and is real and down to earth. She invests in her patients. I have had the honor of watching her not only with my mom but with other patients and staff. It is not uncommon for her to offer help to a co-workers, praise her co-workers, or go above and beyond for her patients.
Is it chilly? She’ll get them a warm blanket. Do her patients need someone to talk to? She will listen. Are they looking a little down? She has an uncanny ability to put a smile on their faces.
When Mother’s Day came around, Shelly gifted my mother a beautiful fern and gave her a heart-touching card. When she found out I was recovering from surgery, she made sure to stop in on her day off to sit with my mom during her treatment so she would not be lonely.
These little acts of love add up. They make a difference. It’s the difference between someone simply doing their job and letting patients know they are cared for—not only on a physical level, but also spiritually and emotionally. Having an individual who makes it a point every time to let us know she truly cares not only puts our trust in the care we receive but restores our faith in humanity.
To nominate a well deserving nurse, please complete the nomination form.